Terms & Conditions
Last Updated: 22 September 2025
Welcome to Guwahati Deals. By accessing or using our website, mobile application, or services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase or engaging with our platform.
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1. General
1.1. These Terms and Conditions govern all interactions between the customer (“User/You”) and Guwahati Deals (“Company/We/Us”).
1.2. By using our services, you acknowledge that you are at least 18 years of age and capable of entering into a legally binding agreement.
1.3. Guwahati Deals reserves the right to update, modify, or change these Terms at any time without prior notice.
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2. Products & Pricing
2.1. We strive to offer accurate product descriptions, images, and specifications; however, minor variations may occur.
2.2. All prices listed on the website are subject to change without notice and may vary based on availability, market conditions, or promotional offers.
2.3. While we ensure competitive pricing, typographical or technical errors may occur. In such cases, we reserve the right to cancel or revise the order.
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3. Orders & Acceptance
3.1. Placing an order does not automatically confirm acceptance. Your order will be accepted only after verification and confirmation by Guwahati Deals.
3.2. We may cancel any order due to product unavailability, incorrect pricing, incorrect information, or failure to verify user details.
3.3. The Company reserves the right to limit or refuse any order at its sole discretion.
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4. Delivery Policy
4.1. We offer 1-day delivery within Guwahati for eligible products and locations.
4.2. Delivery timelines are estimates and may vary due to logistical delays, unforeseen circumstances, or high-volume periods.
4.3. Customers must provide accurate delivery information. Guwahati Deals is not responsible for delays or failed deliveries due to incorrect addresses or unavailability of the recipient.
4.4. Once delivered, the product becomes the customer’s responsibility.
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5. Payment Terms
5.1. Payments must be made through the modes available on our website or app.
5.2. For Cash on Delivery (if applicable), customers must have the exact payable amount at the time of delivery.
5.3. Orders may be canceled if payment verification fails or if fraudulent activity is suspected.
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6. Returns, Replacement & Refund
6.1. Returns or replacements are accepted only under specific conditions, such as:
Wrong product delivered
Damaged product received
Manufacturing defects (verified case-by-case)
6.2. Products must be returned unused and in original packaging.
6.3. Certain categories (e.g., electronics, weighing machines) may have their own warranty and service policies.
6.4. Refunds (if approved) will be processed through the original mode of payment within a reasonable time frame.
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7. Warranty & After-Sales Service
7.1. Warranty terms vary according to product type and manufacturer guidelines.
7.2. For digital weighing machines and electronic items, doorstep service within Guwahati may be provided as per policy.
7.3. Warranty does not cover physical damage, mishandling, or unauthorized repairs.
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8. User Responsibilities
8.1. You agree not to misuse the website, engage in fraudulent activity, or violate any applicable law while using our platform.
8.2. You must maintain confidentiality of your login information and account details.
8.3. You are responsible for all actions under your account unless proven otherwise.
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9. Intellectual Property
9.1. All content on Guwahati Deals—including images, logos, text, graphics, and software—is the property of the Company.
9.2. No content may be reproduced, copied, or redistributed without prior written permission.
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10. Limitation of Liability
10.1. Guwahati Deals shall not be held liable for:
Delays in delivery
Damage caused by third-party logistics
Loss resulting from misuse of products
Technical issues beyond our control
10.2. We are not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
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11. Privacy Policy
11.1. We respect your privacy and ensure secure handling of personal information.
11.2. User data is collected only for order processing, delivery, communication, and service improvement.
11.3. We do not share personal information with third parties except when required for delivery or legal compliance.
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12. Cancellation Policy
12.1. Customers may request cancellation before the order is shipped or processed.
12.2. Guwahati Deals reserves the right to cancel an order at any stage if fraud or misuse is suspected.
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13. Governing Law
13.1. These Terms and Conditions shall be governed by the laws of India.
13.2. Any disputes shall be resolved under the jurisdiction of Guwahati, Assam.
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14. Contact Information
For any queries regarding these Terms & Conditions, please contact us:
? 8812890799
? Guwahati, Assam
? Office: Kahilipara, PIN 781019
